Customer Service Representative
Karndean Designflooring Karndean Designflooring Export, PA Export, PA Full-time Full-time $18.
00 - $18.
50 an hour $18.
00 - $18.
50 an hour 2 days ago 2 days ago 2 days ago Position Summary The Customer Service Representative is the communication link between customer/sales/production and provides high level, professional customer service by responding to customer inquiries by telephone, email, written communication or personal contact to provide product/services information and to resolve mostly routine and some non-routine, more complex problems and requests with accuracy and efficiency.
Job Responsibilities Provide a high level of customer service via telephone, email, written communication or personal contact to resolve mostly routine problems and requests.
Identify and assess customers' service needs and refer to other service or technical departments for follow up or additional information as needed.
Ensure order instructions and information are submitted accurately and per customer specifications.
Maintain current and accurate order entry information in all required software programs.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Additional duties as assigned.
Qualifications / Requirements High degree of proficiency MS Office Suite, Outlook & Internet applications Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills Strong verbal and written communication skills (including analysis, interpretation, & reasoning) Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
Ability to work with peers and senior management Self-motivated with critical attention to detail, deadlines and reporting Ability to work overtime as necessary.
Must have 1 or more years of customer service experience PHYSICAL ASPECTS / WORK ENVIRONMENT Regularly required to stand; walk; sit; and talk, hear and see.
Occasionally lift and/or move up to 10 pounds.
Reasonable accommodations may be made to enable individuals to perform the essential functions Job Type:
Full-time Pay:
$18.
00 - $18.
50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
Day shift No nights Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Export, PA 15632:
Reliably commute or planning to relocate before starting work (Preferred) Education:
High school or equivalent (Preferred) Work Location:
Hybrid remote in Export, PA 15632.
Estimated Salary: $20 to $28 per hour based on qualifications.
00 - $18.
50 an hour $18.
00 - $18.
50 an hour 2 days ago 2 days ago 2 days ago Position Summary The Customer Service Representative is the communication link between customer/sales/production and provides high level, professional customer service by responding to customer inquiries by telephone, email, written communication or personal contact to provide product/services information and to resolve mostly routine and some non-routine, more complex problems and requests with accuracy and efficiency.
Job Responsibilities Provide a high level of customer service via telephone, email, written communication or personal contact to resolve mostly routine problems and requests.
Identify and assess customers' service needs and refer to other service or technical departments for follow up or additional information as needed.
Ensure order instructions and information are submitted accurately and per customer specifications.
Maintain current and accurate order entry information in all required software programs.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Additional duties as assigned.
Qualifications / Requirements High degree of proficiency MS Office Suite, Outlook & Internet applications Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills Strong verbal and written communication skills (including analysis, interpretation, & reasoning) Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
Ability to work with peers and senior management Self-motivated with critical attention to detail, deadlines and reporting Ability to work overtime as necessary.
Must have 1 or more years of customer service experience PHYSICAL ASPECTS / WORK ENVIRONMENT Regularly required to stand; walk; sit; and talk, hear and see.
Occasionally lift and/or move up to 10 pounds.
Reasonable accommodations may be made to enable individuals to perform the essential functions Job Type:
Full-time Pay:
$18.
00 - $18.
50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
Day shift No nights Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Export, PA 15632:
Reliably commute or planning to relocate before starting work (Preferred) Education:
High school or equivalent (Preferred) Work Location:
Hybrid remote in Export, PA 15632.
Estimated Salary: $20 to $28 per hour based on qualifications.
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